Delivery Policy

Anubhaw Enterprises
Newari, Pachbhinda, Taraiya, Saran, Bihar – 841424, India
📧 Email: anubhawenterprise@gmail.com

Last Updated: 17 December 2025

1. INTRODUCTION

This Delivery Policy outlines how Anubhaw Enterprises (“Company”, “We”, “Us”, “Our”) delivers its digital services and project outputs to clients in India and internationally. By engaging our services, you agree to the terms stated in this policy.

2. NATURE OF DELIVERY

All services provided by Anubhaw Enterprises are digital and intangible in nature. No physical products are shipped.

Deliverables may include:

  • Website files and source code
  • Live website deployment
  • Design files (UI/UX, graphics)
  • Login credentials or access details
  • Reports, documentation, or digital assets

3. DELIVERY METHOD

Deliverables are provided through one or more of the following:

  • Live deployment on the Client’s server or hosting
  • Secure email communication
  • Cloud storage links (Google Drive, Dropbox, etc.)
  • Version control platforms (e.g., Git, GitHub)
  • Project management or collaboration tools

4. DELIVERY TIMELINES

  • Delivery timelines are defined in the project proposal or agreement.
  • Timelines are estimated and depend on:
    • Project complexity
    • Timely input and approvals from the Client
    • Scope changes or revisions
  • Delays caused by the Client will automatically extend delivery deadlines.

5. MILESTONE-BASED DELIVERY

For larger projects:

  • Work is delivered in predefined milestones
  • Client review and approval is required at each stage
  • Final delivery occurs only after full payment is received

6. CLIENT REVIEW & ACCEPTANCE

  • The Client must review deliverables within 5–7 business days of delivery (unless otherwise agreed).
  • If no feedback is received within this period, the work will be considered accepted.
  • Minor revisions (as per agreement) will be addressed before final delivery.

7. FINAL DELIVERY & HANDOVER

Upon completion and full payment:

  • Website access, admin credentials, and files are handed over
  • Documentation or usage guidelines (if applicable) are provided
  • Responsibility for hosting, backups, and ongoing maintenance transfers to the Client unless covered under a support agreement

8. NON-DELIVERY OR DELAY

We shall not be held responsible for delivery delays caused by:

  • Late content, approvals, or feedback from the Client
  • Third-party services (hosting providers, APIs, plugins)
  • Internet outages, cyber incidents, or force majeure events

9. INTERNATIONAL DELIVERY

For international clients:

  • Delivery is entirely digital
  • Time zone differences may affect communication and review cycles
  • Clients are responsible for compliance with local laws and regulations

10. FAILURE TO ACCEPT DELIVERY

If the Client fails to respond, review, or accept the final deliverables within 30 days, the project will be deemed completed and closed, and no refunds shall be applicable.

11. MODIFICATIONS & ADDITIONAL WORK

Any additional work requested after final delivery:

  • Will be treated as a new project or charged separately
  • Requires a new timeline and cost approval

12. CONTACT INFORMATION

For delivery-related questions, contact:

Anubhaw Enterprises
📍 Newari, Pachbhinda, Taraiya, Saran, Bihar – 841424, India
📧 anubhawenterprise@gmail.com

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